Web Reservation/Seat Availability Inquiry

Please check the boarding and alighting locations and press the reservation/inquiry button below.
You can make a reservation or check seat availability on the web reservation site.
Please have your credit card ready when making a reservation. After the purchase is complete, a QR code boarding ticket will be issued.

For Edo Wonderland Nikko Edomura

For Bus Terminal Tokyo Yaesu  
(Get on at Edo Wonderland Nikko Edomura)

Cash Purchase

Changes/Cancellations

Bus Stop A04 at Bus Terminal Tokyo Yaesu

Edo Wonderland Nikko Edomura (In front of the entrance)

• Buses depart at the scheduled time.
• When boarding, please present your boarding ticket or QR boarding ticket.
• If you would like to store your luggage in the trunk room, please let us know.
• The seats are unreserved (passenger capacity is limited).
• All buses have restrooms, and free Wi-Fi is available.
• Smoking, including electronic cigarettes, is prohibited on board.
• Please set your mobile phone to silent mode and refrain from making calls.
• We ask for your cooperation in observing good manners while on board.

Regarding Boarding and Use

Q Can I use the service without reservation?

A If there are available seats on the day of travel, you can board without reservation.

Q Do infants and toddlers need a child seat when taking the bus? Are child seats provided by the bus company?

A Child seats are not provided. When boarding, parents please hold infants and toddlers firmly on their laps in preparation for any unexpected occurrences.

Q Can I bring my pet?

A If you bring a pet on board, please put them in a small cage or carrier that does not allow any part of their body to protrude and hold them on your lap or under your feet. Please make sure that your pet does not occupy a seat, and there is no extra charge for bringing them on board. Please also be mindful of other customers and keep your pet quiet.

Q Can people with disabilities use the bus service?

A If you have one of the following documents or certificates, we offer a 50% discount on regular passenger fares when presented:

• Certificate of Physical Disability and your caregiver
  Certificate of Intellectual Disability and your caregiver
  Residents receiving care or protection from facilities provided for under the Child Welfare Law and their caregiver
• If you have a "Certificate of Physical Disability" or "Certificate of Intellectual Disability," you can also present it using the smartphone app "Mirailo ID" to receive the discount.
• Please note that the discount cannot be used in combination with other discounts, and we will only apply it to caregivers if deemed necessary by our company.
• Since our buses are not low-floor (non-step buses), passengers in wheelchairs cannot ride in their wheelchairs.

Reservations (changes/cancellations)

Q Can I change to an earlier bus than the one I reserved on the same day? Also, if I can't board the reserved bus, will the reservation be automatically transferred to the next one?

A It is possible to change if there are available seats, but it will not be automatically transferred. Also, reservations that have passed their scheduled time will be invalid.

Q I made a prepaid reservation on the reservation site, where should I go on the day?

A Please come directly to the bus stop. When boarding, please present the QR boarding pass issued at the time of your reservation to the attendant.

Q I want to change or cancel a reservation that I have already purchased on the web.

A Boarding passes purchased on the web can only be changed or canceled by the customer's own operation.

Q What happens if the bus I purchased on the reservation site is canceled?

A In the event of a cancellation due to our company's operational reasons, we will refund you without any handling fee. The system will automatically refund the purchased customers. Please note that if you cancel it yourself, a handling fee will be charged.

Regarding web reservations

Q Is it okay if the registered member and the person who rides are different?

A There is no problem as long as you provide the QR code and the name of the registered member.

Q I cannot make a reservation.

A The period for making a reservation starts one month before the date of your departure, counting back from the same date of the month (or the following day if there is no corresponding date).

Q If I make a reservation on the web, how can I change or cancel it?

A You can change or cancel your reservation on the web by yourself. Please note that changes or cancellations cannot be made by phone.

About fares and tickets

Q From what age is a child fare required? Also, I want to have my infant sit on a seat, is a fare necessary?

A The child fare is for elementary school students (6 years and older but under 12 years old. However, even if they are 12 years old, elementary school students are subject to child fares). The fare is half the adult fare (rounding fractions less than 10 yen up to the nearest 10 yen). Children under 6 years old (preschoolers) who do not use a seat are free of charge, but if they use a seat, the child fare will be charged in principle.

Q How do I pay the fare if I want to ride without a reservation and payment in advance?

A Please tell the driver your destination and pay before boarding, using cash or a contactless credit or debit card. IC cards, e-money, and cards without contactless are not accepted.

Q Which credit card brands can be used for contactless payment?

A The following brands are accepted: Visa, JCB, American Express, Diners Club, Discover, UnionPay, and Mastercard.

Q How can I receive a receipt?

A Receipts can only be issued when you purchase a ticket or when the driver/attendant receives the fare. If you purchase a ticket on the web, you can issue a receipt on the same site.

About baggage (number, regulations)

Q Is there a limit on the amount of baggage that can be checked on the bus?

A We will generally accept up to 2 pieces of baggage per person.

Q Can I check in a bicycle as baggage?

A We will accept the following conditions:

• It can be folded or disassembled
• It can fit in a dedicated bag or box
• It is within our prescribed standards when packed in a dedicated bag or box (size: up to 50cm tall, 60cm wide, 120cm long, and 30kg in weight)
• Agree to the exemption from liability for damage or malfunction due to shaking during transportation

However, depending on the conditions on the day, we may not be able to accept baggage, so we cannot promise baggage transportation in advance. Please note this in advance.

Q If I forget something, where should I inquire?

A Please contact the Goryo Bus Narita Office at TEL: 0479-74-8768.

About travel time and delays

Q Will the bus arrive on time as stated on the website?

A The arrival time may be delayed due to traffic congestion, traffic restrictions, etc.

About the drop off point location

Q Where will I arrive at Bus Terminal Tokyo Yaesu?

A Arrive at the boarding area in Underground Zone A.

Q Where will I arrive at Edo Wonderland Nikko Edomura?

A Arrive at the bus stop in front of the lobby entrance.

About Bus Terminal Tokyo Yaesu

Q Please tell me how to get to the bus terminal from Tokyo Station.

A Please refer to this link.

Goryo Bus Narita Office

1-1 Oosato, Shibayama-cho, Sanmu-gun, Chiba 289-1603, Japan
TEL: 0479-74-8768   FAX: 0479-74-8769
Phone: +81-80-9579-1827 (English/Chinese)
E-mail: contact@goryobus.co.jp